Refund policy

At our store, we offer a 7-day return policy, meaning you have 7 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it: unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, please contact us at the contact form 

If your return is accepted, we will provide you with a return shipping label along with instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

If you have any questions about returns, you can always contact us at 

Damages and Issues

Please inspect your order upon arrival and contact us immediately if the item is defective, damaged, or if you received the wrong item. We will evaluate the issue and make it right.

Exceptions / Non-returnable Items

Certain types of items cannot be returned, including:

  • Perishable goods (such as food, flowers, or plants)

  • Custom or personalized products

  • Personal care items (such as beauty products)

  • Hazardous materials, flammable liquids, or gases

Sale items and gift cards are also non-returnable.

Exchanges

The fastest way to get what you want is to return the item you have and place a new order once your return has been accepted.

7-Day Cooling-Off Period

If your order is delivered within 7 days, you have the legal right to cancel or return your order within 7 days, for any reason and without justification. The item must still be in its original condition: unworn, unused, with tags, and in its original packaging, along with proof of purchase.

Refunds

Once we receive and inspect your return, we will notify you whether your refund has been approved. If approved, you will be automatically refunded via your original payment method within 10 business days.

Please note that it may take additional time for your bank or credit card provider to process and post the refund. If more than 15 business days have passed since your return was approved, please contact us at the contact form.